The Challenge

Your Cornwall Home, Perfectly Managed

A high-value property in Cornwall deserves more than occasional attention. Whether you are away for weeks, months, or simply too busy to oversee things yourself, the details have a way of accumulating — quietly, and often expensively.

Salt air, Atlantic weather, routine maintenance, contractor oversight, pre-arrival preparation — responsibility is too easily fragmented between people who each hold only part of the picture, and none of whom you can simply call.

We are that single, trusted local presence — the people who know your property, know Cornwall, and are always at the end of the phone.

"Think of us as the people you call when you need someone trusted on the ground in Cornwall — whether you're away, busy, or simply want the peace of mind that everything is in hand."

The Private Residence Office

What We Do

The Service

Monthly Inspections

Documented visits with written reports and photographs after every inspection. Structural, damp, drainage and ventilation checks as standard.

Storm Response

We attend your property following any significant weather event and report back within 24 hours. Cornwall's coast demands nothing less.

Access & Security

Secure keyholding with complete access records. Controlled entry for approved trades and contractors, with immediate emergency response.

Contractor Coordination

We source, brief and supervise trusted local trades on your behalf. Every piece of work overseen personally, with a single point of accountability.

Pre-Arrival Preparation

Your home fully prepared before you arrive — cleaned, heated, stocked and exactly as it should be. A seamless arrival, every time.

On-Call Local Presence

Need someone to receive a delivery, let a tradesman in, or simply check something is in order? We are your trusted local contact for anything your property or visit requires.

All client relationships are managed personally by Lisa or Willow. Where trusted trades are involved, we know them, brief them, and are there on the day.

The People

The Private Residence Office is a family business.

Founded and led by two property professionals with over twenty years of experience and twenty years of life in Cornwall. We know this coastline, its properties, its trades and its rhythms intimately.

Founder & Principal

Lisa

Lisa's career spans residential development, high-value refurbishment and listed building projects across the South West. She understands a property from the foundations up — structurally, practically and commercially. Twenty years based in Cornwall has produced a network of trusted trades and professionals that simply cannot be replicated from the outside.

Director & Client Relations

Willow

Willow's expertise spans premium property management, holiday let operations, serviced accommodation and Airbnb at the upper end of the market. She understands precisely what discerning owners expect — and what it takes to deliver it consistently. Her warmth and attention to detail define the day-to-day experience of The Private Residence Office.

New build development & project management

Listed building renovation & heritage compliance

High-value coastal property refurbishment

Holiday let, serviced accommodation & Airbnb

20+ years resident in Cornwall

Trusted network of local trades & professionals

Availability

A Small Number of Cornwall's Finest Homes

We work with a small and carefully chosen number of clients — which means the owners we do work with receive our complete attention, every time. We care for each property as if it were our own. We are now welcoming new clients, with appointments available from May 2026.

"We are here whenever you need us —
and our clients trust us to act as they would themselves."

The Private Residence Office · Cornwall

Whether you need regular oversight, pre-arrival preparation, storm checks, or simply someone reliable to be there when you cannot — we are the local, trusted presence your Cornwall home deserves. If that sounds like what you are looking for, we would love to hear from you.

Arrange an Introduction No obligation · No sales process

Get In Touch

We Simply Have a Conversation.

If you would like to talk about your property and how we might help, please get in touch with Lisa directly. There is no obligation and no sales process — just a friendly conversation to understand what you need.

We can arrange a convenient time to visit your property, see it for ourselves, and take it from there.

Call 07887 680 218

Email [email protected]

Area Prime properties across Cornwall

Areas We Cover

Private Home Management Across Cornwall

The Private Residence Office provides professional private home management, property oversight and keyholding services for high-value homes across Cornwall. We work with a small and carefully chosen number of clients — owners of exceptional properties who want a trusted, local presence to care for their home with the same attention they would give it themselves.

Our service covers the most sought-after coastal and waterside locations in Cornwall, including St Mawes, Rock, Restronguet, Helford Passage and the Falmouth waterfront. Whether you visit regularly or rarely, whether you need full property management or specific services, we would welcome a conversation about how we can help.

Unlike large property management agencies, every client receives the direct, personal attention of Lisa or Willow — never an unknown third party. Our services include regular property inspections, storm and emergency response, contractor coordination and oversight, housekeeping and maid services, pre-arrival preparation, secure keyholding and concierge support.

For owners based in London, the Home Counties or further afield, the question of who is watching over your Cornwall property is not a small one. A single missed leak, an unattended storm, or a contractor left unsupervised can result in significant cost and distress. Professional home management in Cornwall provides the ongoing, expert oversight your property deserves — whether it is your primary residence, a second home, or a cherished retreat.